
personal information will be secure and will be used by Premier Limousine & Car Service, Only.
The rates are based on a maximum limit of 5 passengers. Each additional passenger will be charged $15.
We accept all Major Credit Cards and Traveler's Checks. For our driver's safety, cash is accepted with a valid
driver's license or State ID.
Payment is due when the reservation is made. Cancellations will be charged a $25.00 Cancellation Fee.
Your driver will arrive 10-15 minutes prior to your scheduled pickup time. If you do not arrive 15 minutes after
your pickup time, you will be charged an additional $15.00. (This does not apply to airport arrivals.)
If you are using a coupon, please present it to your driver.
AIRPORT ARRIVALS
Premier Limousine & Car Service, customer service will monitors your airline arrival and allows 45 minutes
between landing and pick-up. If you need more than 45 minutes you must contact Customer Service at
720-748-7576 so that we may contact your driver. If there has been no contact from the customer after 45
minutes, reservation will be considered a no show and will be charged.
MISSED FLIGHTS/DELAYS
For all missed flights or delays, please call Customer Service at 720-748-7576 , immediately to reschedule. If
Customer has not contacted customer upon their missed flight and/or delay flight, reservation will be
considered a no show and will be charged. ER Express is not responsible for incorrect information provided
about the customer's arrival/departure information.
WAIT TIME
Airport arrivals will have a 30 minutes wait. If Customer does not contact customer service, the customer will
be charged and will be considered a no show. Regular Service, and Special Event services are excluded.
For all point-to-point reservations, wait time will be charged at $7.00 per five (5) minute increment once the
grace period has elapsed. Grace period is defined as ten (10) minutes beyond the scheduled pick up time.
A (30) minute grace period is allowed following the reported domestic flight time arrival time.
A (60) minute grace period is allowed following the reported international flight arrival time.
STOPS
All stops MUST be Pre-arranged through Customer Service at 720-748-7576 , Otherwise, additional fees WILL
apply.
All Rates are subject to audit after order completion. This audit includes actual tolls, parking fees, additional
stops, etc. Minimum posted number of hours is only the minimum number of hours we will accept an order for
not the final charges which will be based on the actual time used. Rates are billed, including, applicable fees
and tolls, any current Fuel Surcharge(s) and a 20% Chauffeur gratuity. If you choose to provide an additional
cash gratuity it is at your sole discretion and would be in addition to the 20% you have already paid for.
DELAYS
Premier Limousine & Car Service is not responsible for any delays caused by heavy traffic and/or bad weather.
CANCELLATIONS
All cancellations MUST be made within 24 hours prior to pickup time.
- All Local reservation Cancellations will be CHARGED a $25.00 Cancellation Fee.
- Mountain Service Cancellations will be CHARGED a $75.00 Cancellation Fee.
Cancellations for airport reservations must be made a minimum of 4 hours prior to their pickup time.
Cancellations that have been made within 24 hours and/or 4 hours to their pickup time will receive their down
payment back and will not be charged full price.
NO SHOWS
Will result an immediate full charge. No exceptions.
ADDITIONAL CHARGES
May apply at any given time.
Payments
All Premier Limousine & Car Service, require prepayment with a credit card. Your credit
card will be charge for the full amount at the time you make your reservation.
SMOKING POLICY
All our vehicles are maintained to the highest standard of cleanliness and safety. We do not allow smoking,
fighting, drugs, or weapons in our vehicles. If a client or their guests attempt in any listed prohibited activity, we
reserve the right to terminate the trip immediately and all monies paid will be forfeited. Damage done to
Premier Limousine & Car Service, Will be up to a $250 minimum penalty for all clean up, repairs, missing or
replacement caused by you or your guest.
LOST AND FOUND
All lost and found items will be kept with ER Express for 30 days. All items that have not been claimed will
be turned into the Aurora Police Department.
Holidays:
- A $ 25.00 holiday surcharge will be charged on all trips occurring on:
- New Year's Day
- Memorial Day
- Easter Sunday
- Presidents Day
- Fourth of July
- Labor Day
- Thanksgiving Day
- Christmas Day
Respect and Protect your Privacy



ALL RATES NOT INCLUDE GRATUITY
Premier Limousine & Car Service, respect and protect your privacy. We will not rent, sell or share your
personal information with outside companies for their promotional use. The information you provide to
Premier Limousine & Car Service, will be used to process your reservation. Occasionally we may contact you
with special offers that may interest you can tell us how you would like Premier Limousine & Car Service
to contact you
Credit Card Policy & Reservations
Payments
All reservarions with Premier Limousine & Car Service, require prepayment with a credit card. Your credit card will be
charge for the full amount at the time you make your reservation.